The Four Seasons recently reopened its luxurious five-star hotel on Jalan Gatot Subroto in Jakarta. Situated within the Capital Place building, the hotel location is easily accessible from the airport and central business district.
In terms of facilities, the hotel has five dining options, a spa, a swimming pool, a fitness center, a ballroom and garden terrace, and several business spaces. I had the lucky opportunity to experience its services last month. Here is a recap of my experience with the hotel during my two nights’ stay.
Capital Place is an award-winning architectural landmark by César Pelli. When I entered the lobby, I quickly sensed the classic design touch from the building’s internal architecture.
The first thing I saw in the lobby was the entrance of the Palm Court restaurant and a giant staircase to access two function spaces on the second level. It took me a while to locate reception, which turned out to be positioned a bit deeper into the lobby, meaning guests will inevitably end up looking around before checking in.
All the security guards and staff were extremely friendly and welcoming. The check-in process was smooth and quick. I only needed to give my name and the receptionist did the rest. The entire process took less than five minutes. Starting from the check-in to the end of my stay, the hotel staff addressed me by my first name, which I thought was a nice and personal touch. For me, it’s the small details like that which make a stay luxurious.
The Room with Everything
The Four Seasons Hotel Jakarta is an all-suite hotel, which means guests can expect a spacious room equipped with a walk-in closet, two LCD TVs, a coffee machine, a Bose sound system and complimentary Wi-Fi.
I stayed in a room with an amazing view of the city and the hotel swimming pool. Combined with wall-to-wall windows that made the space bright and airy, my room was excellent for relaxing. The moment I came into the room, I immediately enjoyed the modern design, yet comfortable and functional suite.
The room was perfect for me because it had sofas and working desks, as I spent some time working during my stay. With a door separating the private space from the living area, the suite was ideal either for an informal business meeting or entertainment purposes. Any time I needed to take a break, I could turn on the TVs from either the bedroom or living room or simply gaze out the window and overlook the city.
The closet featured abundant cupboards, drawers, a pull-out shoe tray, full-length ‘his and hers’ hanging spaces and a laptop-sized personal safe. I loved the idea of putting the wardrobes inside the bathroom, so when I had a shower I could also get ready without having to move to the other room.
The Gourmet Eating
My dining experience at the hotel was fantastic. I especially liked the afternoon tea at glamour-themed La Patisserie. It was a good time spent enjoying a cup of tea and a set of chocolate art, signature specialty cakes and imaginative individual pastries.
Breakfast, lunch and dinner at Palm Court were memorable as well. During my stay, I tried their various dishes and completely loved all of them. The signature spaghetti lobster and grilled US prime beef tenderloin were my favourites. The excellent staff service also made my entire dining experience at the restaurant lovely.
On my last night at the hotel, I enjoyed a fine-dining experience at the Alto Restaurant and Bar located on the hotel’s 20th floor. Equipped with an outdoor terrace, the restaurant encapsulates a panoramic view of the city skyline and landscape. The moment I stepped into the restaurant, I could feel the exotic and elegant touch surround me. It’s a perfect venue to have dinner with friends or enjoy a romantic night with your partner.
Enjoying meals at the stunning restaurants in the hotel was a delightful experience. However, during the times when I needed to stay and eat in my room, the in-room dining service provided a convenient option. Its food and beverage selections were plentiful and I could even order from the restaurant’s menu.
The other small detail about the hotel that I loved was the grab-and-go breakfast at the hotel lobby. This is a complimentary service for those who don’t have the time to sit for breakfast. Clients who are in a hurry for work can simply grab coffee and bread and enjoy them on their commute. It provides regular coffee with milk, sugar, creamer and some bread and fruits. If you want more, another grab-and-go counter, Dolcetto, is located just in front of the hotel lobby.
Targeting business people, the hotel has dedicated meeting rooms and event spaces. There are five meeting rooms available to accommodate breakouts or private events for groups of 15 to 35 people. Both hotel guests and non-guests can book these rooms for business meetings.
The hotel also features a ballroom with easy access to the terrace. It is ideal for exclusive use for business meetings, high-profile product launches or parties. The ballroom’s private garden terrace can accommodate up to 150 people and be used for private dinners or outdoor cocktail events.
Apart from serving business purposes, the hotel also prides itself on its massage service. I tried the 90-minute massage, and it was heavenly. Before entering the massage room, I was required to fill out a form to enclose some information, such as illness history and specific treatment requests and preferences.
The massage room has two different options – single and double. Each room comes with its own toilet and changing room so guests basically own the entire room and enjoy some privacy. After the massage, I spent some time in the relaxation area within the venue. Tipping the therapist is encouraged but not required.
My stay at the hotel was a very memorable one. The hotel room was comfortable and functional, the food was delicious and the staff couldn’t be more friendly and helpful. If you’re looking for an all-in-one venue for business and corporate meetings, the Four Seasons Hotel Jakarta should definitely be on your consideration list.